Why being human is the only way to win.

If like us you're sick of having to endure endless automated telephone voices programmed to deal with your customer service needs then you are waking up to the tip of a deep iceberg that is threatening to sink your humanity.

Over the last 3 decades there has been an increased attempt to remove the human factor from business at nearly every level to increase efficiency, productivity and profits. But this is changing as more and more of us crave the human touch. Empathy, autonomy, someone to listen to us and work with a purpose that makes us feel valued.

In the face of an increasingly low cost (and exploited) labour force around the globe the Western world is waking up to the fact that our old management models are leaving many organisations floating dead in the swamp of economic collapse.

We are realising that our humanity and it's creative expression is the only thing that can differentiate us from being robots or even worse - 'human resourses'.

On this video from www.managementexchange.com bestselling author Seth Godin describes the fork in the road that every worker and company faces today. Are you racing to the bottom or exerting your humanity?

The MIX is a great idea, why not join in the conversation?

Here is some blurb from the site:

"The MIX is designed for all those who are frustrated by the limits of our legacy management practices. It's for all the inspired thinkers and radical doers who believe we can — and must — find alternatives to the bureaucratic and disempowering management practices that still rule most organisations."

Are you in?